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FAQs

Overview

Answers to common questions about the cluster and your account.

Your ccb account

What can I do with my account? Please see welcome for a comprehensive introduction to your CCB account and our systems.

Why am I getting e-mails about memory limits? Please see memwatch.

Why is my login session really unresponsive? Please see cpuwatch for a possible explanation.

How do I reset my password if I've forgotten it? Please contact us via help@imm.ox.ac.uk from the same address that you registered as your contact e-mail.

How do I reopen my account if it's expired? Please contact us via help@imm.ox.ac.uk for assistance.

Using bioinformatics software

How do I load applications to use in my account? Please see modules.

How do I use bioinformatics software in Python and R? Please see python-cbrg and R-cbrg.

My RStudio / Jupyter session has frozen / crashed, how do I reset it?. Instructions to terminate are here

Analysing your next-gen data

How do I access my recently uploaded Miseq data? Please see miseq.

How do I find out what my quota is and how much I have used? Please see storage.

How do I share data with other people on the cluster? Please see project.

How do I share data files externally? Please see datashare.

How do I transfer files to/from the server? Please see "Transferring files to and from the server" in welcome.

How do I download Fastq format data from GEO? Please see our GEO download guide.

How do I access reference sequences & annotation files for commonly analyzed organisms? Please see igenomes.

Running slurm jobs

How do I run jobs in the queue? Please see slurm-basics.

How do I optimise my cluster jobs to speed up my research? Please see profiling.

Using Unix/Linux

If you're unsure about using Unix/Linux systems, please contact us via courses@molbiol.ox.ac.uk for details of our introductory course.